📷 Image: Wikimedia Commons / Chris Woodrich
National
Jaipur Consumer Wins Rs 5 Compensation from PepsiCo for Short-Weighted Lay's
✍️ The Times of India
🗓 29 Oct 2026, 07:36 AM
👁 2
A consumer commission in Jaipur has ordered PepsiCo to pay Rs 5 to a local man who found only 4 grams of chips in a packet labeled 15 grams.
A consumer dispute in Jaipur has resulted in a unique and symbolic verdict against a major food corporation. A local resident lodged a complaint after discovering that a packet of Lay's chips, clearly marked with a net weight of 15 grams, contained only 4 grams of product.
The case was brought before the local consumer commission, which examined the evidence of the short-weighted packet. The commission found that the discrepancy between the labeled weight and the actual contents constituted a violation of consumer rights regarding accurate product measurement.
In its ruling, the consumer commission ordered PepsiCo to pay a compensation of Rs 5 to the complainant. While the monetary amount is nominal, the decision serves as a formal acknowledgment of the manufacturing or packaging error and upholds the principle of consumer protection against under-filling.
This incident highlights the ongoing scrutiny on packaged food products in India, where consumers are increasingly vigilant about weight accuracy and product integrity. The commission's order reinforces the legal framework ensuring that manufacturers adhere to the declared weights on their packaging.
The case was brought before the local consumer commission, which examined the evidence of the short-weighted packet. The commission found that the discrepancy between the labeled weight and the actual contents constituted a violation of consumer rights regarding accurate product measurement.
In its ruling, the consumer commission ordered PepsiCo to pay a compensation of Rs 5 to the complainant. While the monetary amount is nominal, the decision serves as a formal acknowledgment of the manufacturing or packaging error and upholds the principle of consumer protection against under-filling.
This incident highlights the ongoing scrutiny on packaged food products in India, where consumers are increasingly vigilant about weight accuracy and product integrity. The commission's order reinforces the legal framework ensuring that manufacturers adhere to the declared weights on their packaging.